RETURN POLICY
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a exchange or store credit
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods
Additional non-returnable items:
Gift cards
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 7 days after delivery
STORE CREDIT (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your Store Credit.
If you are approved, then your Store credit will be processed, and a credit will ready to use in your next purchase.
Sale items (NO EXCHANGE/ NO RETURN)
Only regular priced items may be return, unfortunately sale items cannot be return or exchange
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Bostonglamboutique@gmail.com and send your item to: 594 CENTRAL ST, Lowell MA 01852, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 594 CENTRAL ST, Lowell MA 01852, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.